Privacy Policy

Effective Date: 27th Apr 25

At Lotus Glow Consultancy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you visit our website, purchase products, or interact with us.

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1. Information We Collect

    We may collect the following types of personal information:

 

• Personal Identifiers: Name, email address, shipping and billing address, phone number.

• Payment Information: Payment card details (processed securely through third-party payment gateways).

• Account Information: If you create an account, we may collect your username and password.

• Order Information: Details about the products you purchase, order history, and preferences.

• Technical Information: IP address, browser type, operating system, and browsing behavior on our site.

• Communication Information: Feedback, inquiries, or customer support messages you send us.

 

 

2. How We Use Your Information

    We use the information we collect to:

 

• Process and fulfill your orders.

• Communicate with you about your orders, promotions, or updates.

• Improve our website, products, and customer experience.

• Prevent fraud and ensure website security.

• Comply with legal obligations and enforce our terms of service.

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3. How We Share Your Information

    We do not sell or rent your personal information. However, we may share it with:

 

• Service Providers: Payment processors, shipping partners, email marketing services, and IT providers.

• Legal Authorities: When required by law or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

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4. Cookies and Tracking Technologies

   We use cookies and similar tracking technologies to:

 

• Enhance website functionality and performance.

• Analyze website usage for improvements.

• Serve targeted ads and promotions.

 

You can manage or disable cookies through your browser settings.

 

5. Your Rights

    Depending on your location, you may have the right to:

 

• Access, update, or delete your personal information.

• Opt out of marketing communications.

• Request a copy of your data.

• Withdraw consent where processing is based on consent.

 

6. Data Security

    We implement industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee      absolute security.

 

7. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

 

8. Children's Privacy

    Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

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